Frequently Asked Questions (FAQs)
Can you provide a brief summary of the product I will receive and the process employed to produce it?
You will receive a fine art digital reproduction of an image that has been copied or scanned in high resolution from an original source. Where required the image may have been digitally enhanced, restored or repaired. In some cases certain artefacts and age-related marks may have been left to preserve the vintage feel of the original print. The Giclée printing process provides better colour accuracy than other means of reproduction. Archival quality ensures that the prints are light-fast and non water soluble. All prints are made to order and will be professionally reproduced onto premium paper stock.
The print has been scaled for the best fit within the sheet and set within a white margin to assist with framing and mounting. An approximation of the actual scale of the printed image and margin is shown in the listing photos for your reference.
All printed images are left to dry to ensure ink and image has fully cured with the paper stock prior to packing and posting.
Product summary:
- A premium reproduction giclée fine art print
- Ready to mount in a vintage or modern frame
- Printed with the finest archival pigment inks to ensure the best colour quality with superior light and water resistance
- Available in a variety of high-quality paper types and sizes to suit your budget and taste
- Carefully packaged in protective tubes or board envelopes to ensure safe delivery (see further shipping information below)
- Printing and dispatch within 2 working days (delivery times will vary depending on service and destination)
- Free UK Standard Delivery on all prints with the option to upgrade to Royal Mail Special Delivery at checkout
- All prints made to order and are 100% guaranteed
What paper sizes can you supply?
Depending on print and paper type prints are generally available in the following paper sizes:
[A4] 210mm x 297mm / 8.3" × 11.7"
[A3] 297mm x 420mm / 11.7" x 16.5"
[A3+] 329mm x 483mm / 13" x 19"
What paper types and finishes can I choose from and how are the prints packed & shipped?
We can supply a wide-range of quality paper stock to suit your taste & budget and can offer advice on the best type of paper & finish to select for your giclée print. Prints are packed based on the type of paper you select to ensure you receive the best shipping value and protection for your print. See below for more information:
PermaJet Matt Plus | 240gsm
- Matte Finish | Plain Surface Texture | Good Value All-Round Resin-Based Paper | Bright White
- A good quality plain, matte paper suitable for all print types but recommended for illustrations & posters
- Available in A4, A3 and A3+ sizes
- Packing: A4 prints packed in a flat envelope with protective boards / A3 & A3+ prints rolled in protective cardboard art tube
- Shipping (UK): FREE - Royal Mail 2nd Class (Estimate 3-5 working days) / or UPGRADE to Royal Mail Special Delivery (Estimate 1-2 working days)
- Shipping (INTERNATIONAL): All prints sent with Tracked Services where available (prices will vary depending on location)
PermaJet Oyster | 271gsm
- Satin Finish | Smooth Surface Texture | Good Value All-Round Resin-Based Paper | Bright White
- A good quality paper with a subtle pearl, lustre surface suitable for all print types but recommended for posters and photographic prints
- Available in A4, A3 and A3+ sizes
- Packing: A4 prints packed in a flat envelope with protective boards / A3 & A3+ prints rolled in protective cardboard art tube
- Shipping (UK): FREE - Royal Mail 2nd Class (Estimate 3-5 working days) / or UPGRADE to Royal Mail Special Delivery (Estimate 1-2 working days)
- Shipping (INTERNATIONAL): All prints sent with Tracked Services where available (prices will vary depending on location)
Canon Pro Luster | 260gsm
- Semi-Gloss Finish | Dimpled Surface Texture | High-Quality Resin-Based Paper | Bright White
- High-quality paper with a dimpled, orange-peel texture designed to reduce glare. Suitable for all print types but recommended for photos & posters
- Available in A4 and A3 sizes
- Packing: A4 & A3 prints packed in flat envelopes with strong protective boards
- Shipping (UK): FREE - Royal Mail 2nd Class (Estimate 3-5 working days) / or UPGRADE to Royal Mail Special Delivery (Estimate 1-2 working days)
- Shipping (INTERNATIONAL): All prints sent with Tracked Services where available (prices will vary depending on location)
Hahnemühle Sugar Cane | 300gsm
- Matte Finish | Eco-Friendly Fibre Based Paper | Rough Canvas Surface Texture | ISO 9706 Compliant | Museum & Gallery-Grade Archival Paper | Age-Resistant | Outstanding Print & Colour Quality | Warm White
- A gallery grade, eco-paper with a distinct rough-touch matte finish manufactured from sugar cane fibres. Produces high-quality print results for all image types but recommended for fine art prints."
- Available in A4 and A3 sizes
- Packing: A4 & A3 prints packed in flat envelopes with strong protective boards
- Packing: Both A4 & A3 prints packed in flat envelopes with strong protective boards
- Shipping (UK): FREE - Royal Mail 2nd Class (Estimate 3-5 working days) / or UPGRADE to Royal Mail Special Delivery (Estimate 1-2 working days)
- Shipping (INTERNATIONAL): All prints sent with Tracked Services where available (prices will vary depending on location)
Hahnemühle Photo Rag® | 310 gsm
- Matte Finish | Soft Cotton Texture | ISO 9706 Compliant | Fibre-Based | Museum & Gallery-Grade Archival Paper | Age-Resistant | Outstanding Print & Colour Quality | Warm White
- A gallery grade, paper with a soft cotton surface and an exquisite matte finish. Produces high-quality print results for all image types but recommended for fine art prints.
- Available in A4 and A3 sizes
- Packing: A4 & A3 prints packed in flat envelopes with strong protective boards
- Packing: Both A4 & A3 prints packed in flat envelopes with strong protective boards
- Shipping (UK): FREE - Royal Mail 2nd Class (Estimate 3-5 working days) / or UPGRADE to Royal Mail Special Delivery (Estimate 1-2 working days)
- Shipping (INTERNATIONAL): All prints sent with Tracked Services where available (prices will vary depending on location)
Hahnemühle Photo Rag® Baryta | 315gsm
- High-Gloss Finish | Soft Cotton Texture | Fibre-Based | ISO 9706 Compliant | Museum & Gallery-Grade Archival Paper | Age-Resistant | Outstanding Print & Colour Quality | Warm White
- A gallery grade, cotton paper with a high-gloss finish which creates an elegant sheen, without glare. Produces stunning print results for all image types. Recommended for fine art, posters and black & white photo prints.
- Available in A4, A3 and A3+ sizes
- Packing: A4, A3 & A3+ prints packed in flat envelopes with strong protective boards
- Shipping (UK): FREE - Royal Mail 2nd Class (Estimate 3-5 working days) / or UPGRADE to Royal Mail Special Delivery (Estimate 1-2 working days)
- Shipping (INTERNATIONAL): All prints sent with Tracked Services where available (prices will vary depending on location)
Hahnemühle Museum Etching | 350gsm
- Matte Finish | Soft Cotton Surface Texture | ISO 9706 Compliant | Museum & Gallery-Grade Archival Paper | Age-Resistant | Heavy Fibre-Base | Outstanding Print & Colour Quality | Warm White
- A gallery grade, heavyweight, cotton paper with a finely textured matte finish. Produces exceptional-quality print results for all image types but recommended for fine art prints
- Available in A4 and A3 sizes
- Packing: A4 & A3 prints packed in flat envelopes with strong protective boards
- Shipping (UK): FREE - Royal Mail 2nd Class (Estimate 3-5 working days) / or UPGRADE to Royal Mail Special Delivery (Estimate 1-2 working days)
- Shipping (INTERNATIONAL): All prints sent with Tracked Services where available (prices will vary depending on location)
Hahnemühle Museum Etching | 350gsm | Deckle Edge
- Matte Finish | Soft Cotton Surface Texture | ISO 9706 Compliant | Museum & Gallery Grade Archival Paper | Age-Resistant | Heavy Fibre-Based Paper | Outstanding Print & Colour Quality | - Warm White | With Rustic Torn Edge Finish Ideal for "Float-Framing"
- A gallery grade, heavyweight, cotton paper with a finely textured matte finish and hand-torn deckle edges. Produces exceptional-quality print results for all image types but recommended for float-framed fine art prints
- Available in A3+ size
- Packing: A3+ prints packed in flat envelopes with strong protective boards
- Shipping (UK): FREE - Royal Mail 2nd Class (Estimate 3-5 working days) / or UPGRADE to Royal Mail Special Delivery (Estimate 1-2 working days)
- Shipping (INTERNATIONAL): All prints sent with Tracked Services where available (prices will vary depending on location)
What does "GSM" mean when referring to paper?
The term "GSM" stands for "grams per square meter" and generally relates to the quality of the paper that is being ordered. The higher the GSM number, the heavier the paper.
Do you offer international shipping?
We offer international shipping to most locations. Please contact me mabongallery@gmail.com for confirmation, delivery estimates & prices.
Please Note: Your order may be subject to local import duties and taxes (including VAT), which are incurred once a shipment reaches your destination country. Mabon Gallery is not responsible for these charges and any consequent delays if they are applied by your government's agencies and any additional charges will be your responsibility as the customer.
What happens if I am unhappy with my print or if it is damaged in transit?
All prints are 100% guaranteed. If you are unhappy with the quality of your print we are happy to accept returns and offer a full refund. Please note: buyers are responsible for return postage costs and all prints should be returned in their original condition & packaging to qualify for a refund.
If your print has been damaged in transit please take photos of the damaged print or packaging and message me so we can arrange your refund. Please note: Photos are required for us to make a damage claim with Royal Mail and will help us to resolve your refund as quickly as possible.
Please view our Returns, Damages and Refund Policy and contact mabongallery@gmail.com if you require any further information.